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Get in Touch With Us

We're here to help you make the most of your marketplace experience. Whether you're a buyer looking for support, a seller with questions about your store, or simply curious about how the platform works, we'd love to hear from you.

Shipping Policy

Shipping costs are calculated at checkout based on the vendor’s shipping policy, product weight, package dimensions, and delivery location.

Customer service

For questions about orders, shipping, returns, or payments, our support team is ready to assist. Email: info@altruvera.com

Vendors

Interested in selling with us or managing your shop? Reach out for onboarding help, technical support, or promotional opportunities.

General Inquiries

Have feedback, suggestions, or collaboration ideas? Drop us a line and we'll get back to you soon.

Contact

We typically respond within 24 hours.